RETURNS AND EXCHANGE POLICY
ATELJEE will accept, for return or exchange, items that are in new condition, unworn, unaltered and free of damages by the customer. For a full refund or exchange, mail out your item within 10 days from the receipt of original order. Please note, refunds are exclusive of shipping cost. Items cannot be returned or exchanged after 10 days from the receipt of original order. Items must be returned with receipt or gift certificate as proof of purchase. Also: all returned items in their original packaging, and returned in the condition in which it was received: unworn and unwashed, not altered with original tags still attached. ATELJEE does not pay for shipping costs of exchanged items.
How to Return or Exchange Your Order:
Please contact us before you return an item for refund or exchange at info@ateljeesf.com.
International Orders:
All international orders are final sale only: we DO NOT accept international orders for return or exchange the enclosed pre-printed label to the outside of the shipping box. Drop off the package at the any Carrier Store, Drop Box, Customer Center, or with any Carrier driver. If a carrier is not available in your area or you prefer not to use it to return or exchange your items, you can use any other trackable method, at your expense. Please insure the package for the full retail value of the shipped products, as we will not be liable for any damage incurred in transit.
Sale Items:
All sale or promotional orders are considered final sale are not eligible for return or exchange.
Risk of Loss; Product Insurance
All products purchased from the Site are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier. We insure your purchase during its transit until it is delivered to the delivery address specified in your order. To complete the delivery, we require a signature, at which point responsibility for the purchased product(s) passes to you. If the recipient of the product is someone other than you for delivery purposes, you agree that evidence of a signature by such recipient or at such recipient's delivery address is evidence of a completed delivery by us with responsibility for the purchased product passing to you.